Shipping and Delivery Policy

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 35+ days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. PRIME HEALTH CARE MEDIA AND TECHNOLOGY is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 35+ days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7507977559.

Delivery Time Line

1. Digital Publishing & web Live

Digital articles, features, and advertisements are delivered and made live within 10–12 working days after final confirmation and content approval.

This includes editorial layout, quality checks, and scheduling for publication on our website and/or agreed social media channels.

Any major edits requested after confirmation may extend the go-live date.

2. Physical Copies – Domestic (India)

Physical copies are shipped within 3–7 working days after digital live.

Tracking details (if available) will be shared by email or SMS after dispatch.

3. Physical Copies – International

International orders are delivered within 10–21 working days, depending on courier services and customs clearance in the destination country.

4. Delays

Working days exclude weekends and public holidays.

Orders or approvals received after 5:00 PM IST are processed on the next working day.

In case of unforeseen delays (technical issues, courier delays, customs clearance), we will inform you promptly by email or phone.

5. Contact Us

For delivery or scheduling queries, please contact:

📞 [9172817272]